TERMS OF USE
GENERAL
Upon registration, you are obligated to furnish accurate, current, and complete personal information as per our Privacy Policy. Should any details change, please update them online or notify us via email. Safeguard the uniqueness and security of your account password, and promptly report any security breaches or unauthorized account usage.
To place an order on our IJN First Pharmacy online store, you must be at least 18 years old and possess a valid credit or debit card from a financial institution acceptable to us.
ORDERS
All orders are subject to approval and availability. Items in your online shopping cart are not final and may be purchased by other customers until the checkout process is completed. IJN First Pharmacy reserves the right to cancel orders for any reason (see our Return and Refund policy).
PAYMENT
Accepted payment methods include Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, debit cards, and other methods as clearly indicated on our site. By using a credit or debit card, you confirm it is yours or that you are authorized by the owner. We take reasonable measures to secure our site, processing online transactions through ipay88, a secure payment gateway that encrypts your details in a secure host environment. While we strive to keep your order and payment details secure, we cannot be held liable for losses resulting from unauthorized third-party access unless due to our negligence.
VOUCHERS
Vouchers provided are non-transferable and cannot be combined with other voucher codes or offers. They must be redeemed by the specified date and at the specific location, if provided. IJN First Pharmacy reserves the right to modify, add, delete, or alter terms and conditions without prior notice.
PROMOTIONS
From time to time, IJN First Pharmacy may offer promotions where specific terms and conditions will apply to these promotions will be clearly communicated. Promotions cannot be combined with other offers unless explicitly stated. IJN First Pharmacy reserves the right to modify or terminate promotions at any time without prior notice.
PICK-UP
Pickup is only available at Institut Jantung Negara, Mediloc, Block B, Ground Floor. Please select the pickup option during the checkout process if you wish to collect your order from this location.
DELIVERY
Once you place an order, please allow 2 working days for us to verify and process your order. Orders placed after 1pm will be processed on the following working day. The estimated delivery times provided are for guidance purposes only and begin from the date of dispatch. We shall not be held responsible for any delays resulting from destination customs clearance processes by a third party
In order to resolve a complaint regarding the services or to receive further information regarding use of the Services, please email us at ijnfp@ijn.com.my or call us at 03-26006984.